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THIRD PARTY BILLING COORDINATOR - TEMP

Novi, MI - School 50043
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Responsible for the ongoing coordination of corporate partnership and backup care contract billing.  Ensure accurate and timely billing, invoicing, and allocations are applied in accordance with each contract. Leverage critical thinking skills to proactively identify gaps, process improvements, and effectively communicate solutions.

This is a temporary role; 6 month assignment with the possibility to become full-time.

The job of 3rd Party Billing Coordinator can be performed in the following states: Alabama, Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Virginia, Wisconsin, and Wyoming.

Essential Functions:

  1. Trouble-shoot, research and assist in resolving complicated billing issues. Leverage findings to offer ideas and work through obstacles as they arise. 
  2. Ability to work effectively using a variety of platforms (eg: Microsoft TEAMS, Microsoft Excel) to execute job duties.
  3. Prepare Back Up Care invoices, ensure accuracy and submit by due dates as specified by contract.
  4. Research and request additional information as needed for back up documentation on set up errors, clean up accounts and record any revenue adjustments to share with internal parties.
  5. Proactively review LCW, billing, and invoicing to identify payments, revenue adjustments, discounts, or contract terminations. Effectively communicate activities with appropriate internal parties. 
  6. Review 3rd party accounts for collectability, process rebilling, and provide recommendations on proposed write offs. 
  7. Work with external Corporate Partnership/3rd Party Agency Representatives including Back Up Care on billing and eligibility issues. 
  8. Address and research inquiries from corporate partner representatives, field management, and business to business department staff. 
  9. Follow company/agency guidelines, policies, and procedures. Provide accurate records for Internal and External Audit requests.
  10. Verify employment eligibility approval for corporate partnerships. Provide set up instructions to school management, set up applicable 3rd Party accounts within POS. May require manual correction of account/back billing; if applicable.
  11. Prepare corporate partnership/agency invoices, ensure accuracy, and submit by due dates as specified by contract.

Minimum Job Qualifications:

  • High School Diploma Required. Associate or bachelor’s degree in accounting, Finance, or related field preferred.
  • Minimum 2 years’ experience in Accounting, Finance, Billing, Bookkeeping, or AR position.
  • Experience using POS Systems
  • Experience using Microsoft Excel

Other Skills and Abilities Qualifications:

  • Excellent customer service skills with both internal and external customers.
  • Capable of working with frequent interruptions and changing priorities.
  • Effective communication skills, written, verbal and interpersonal.
  • Proficient time management, organizational skills, and ability to meet established deadlines.

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