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REGION MANAGER - NORTHEAST
Norwalk, CT - School 40017No Reward
No Reward
The Region Manager is responsible for leading the growth of Learning Care Group’s multi-unit business operations/Schools within the Northeast (NY, NJ, DE, CT, MA) geographic area. The Region Manager leads a team of District Managers to achieve excellent business results. Areas of responsibility include but are not limited to, the safety of children; financial performance; licensing and Company compliance; leadership and development training; educational offerings; and the implementation of assessment-based and developmentally appropriate curriculum.
Job Responsibilities:
- Achieve budgeted financial goals and other business metrics by analyzing external market conditions/competitors/demographics and compare internal strengths and weaknesses to identify trends and deploy strategies to grow the business top-line and bottom-line. Lead, inspire and energize District Managers, school management, and school staff by guiding them to financial best practices as they relate to Learning Care Group’s mission and financial strategy.
- The Region Manager maintains supervisory responsibility over all School staff, including the selection, recruitment and professional development of each employee.
- Analyze and act upon trends in operating statements and other LCG reports regarding enrollment data, safety, customer service, training, employee engagement, and employee turnover/retention. Coach District Managers (“DMs”) and schools on business financials and operational improvements needed for Average Full Time Enrollment (AFTE) growth.
- Coach and develop DMs and Directors. Hold teams accountable for school quality and execution of company programs by monitoring and adhering to licensing standards and Company expectations regarding cleanliness, layout, curriculum implementation, compliance, employee engagement, and child/family satisfaction.
- Ensure management positions (DMs & Directors) are staffed, trained and developed with superior talent to build a talent/leadership pipeline. Hold DMs accountable for school staffing to effectively maximize business results and assist with the development of creative ways to retain talent. Partner with DMs to identify and develop staff with the potential for future leadership within the district.
- Strategically implement Company-directed marketing programs and develop strategies to maximize enrollment and sales revenue through marketing and community relationships/partnerships.
- Implement Company-provided education and curriculum programs through coaching and assessment of DMs and Directors.
- Use virtual tools to spot-check classrooms and schools to ensure proper policies and procedures. Report any suspected child abuse or neglect to local child protective agencies or child abuse hotlines as provided by law.
- Support accreditation efforts in partnership with the Accreditation Team and Education Department, where applicable.
- Strategically lead and energize DMs, school management, and staff in accomplishing the Company’s mission, vision and values. Ensure DMs, school leadership, and staff embrace iCare behaviors and demonstrate iCare behaviors to both internal and external customers.
Job Requirements:
- Must have at least 3-5 years of experience in multi-unit management in the service, retail, hospitality, healthcare or education industry.
- Must be able to communicate, both verbally and in writing, in the English language.
- Must be able to drive and successfully meet Company and state background checks.
- Must be located in Northeast Region (NY, NJ, DE, CT, MA)
- Preferred: Bachelor’s degree with a major in early childhood education, child development, business or related field.
- Must meet state licensing requirements for the Region Manager position.
- Must meet all standards and requirements relating to education and experience as set by the state and accreditation agent.
Travel Requirements:
- Approximately 75% overnight travel